Customer: any professional or natural person with legal capacity within the meaning of Articles 1123 and following of the Civil Code, or legal person, who visits the Website which is the subject-matter of these General Terms and Conditions.
Services: http://www.crystal-group.fr makes available to Customers:
Content: All of the components comprising the information presented on the Website, in particular texts – images – videos.
Customer information: Hereinafter referred to as “Information” which is all the personal data that may be held by http://www.crystal-group.fr for managing your account, managing the customer relationship and for analytical and statistical purposes.
User: A connecting web user, using the above-named website.
Personal information: “Information which, in any form whatsoever, directly or not, enables the persons to whom it applies to be identified” (Article 4 of Act No. 78-17 of 6 January 1978).
The terms “personal data”, “person concerned”, “processor” and “sensitive data” have the meanings defined in the General Data Protection Regulation (GDPR: No. 2016-679)
Pursuant to Article 6 of Act No. 2004-575 of 21 June 2004 for trust in the digital economy, users of the http://www.crystal-group.fr are informed of the identity of the various parties involved in its production and follow-up:
Owner: SARL ICE EVENTS Share capital of €7623 VAT Number: FR63434951703 – ZI du pont Yblon – Bâtiments B7 to B10- 1 rue Jean Perrin 93150 LE BLANC MESNIL
Publication manager: Laurence Robin – email@example.com
The publication manager is a natural person or a legal person.
Webmaster: Laurence Robin – firstname.lastname@example.org
Hosting company: OVH – 2 Rue Kellermann 59100 Roubaix
Data Protection Officer: Clarisse HELLERINGER – email@example.com
The Website is an intellectual work protected by the provisions of the Intellectual Property Code and applicable International Regulations. The Customer may not reuse, sell or exploit for his own benefit all or part of the elements or the work of the Website.
Use of the http://www.crystal-group.fr website implies full and entire acceptance of the General Terms and Conditions of use described below. These Terms and Conditions of use may be amended or supplemented at any time. Users of the http://www.crystal-group.fr website are therefore requested to read them on a regular basis.
This website is normally accessible to users at any time. A break for technical maintenance may however be decided by http://www.crystal-group.fr, which will then endeavour to inform users in advance of the dates and time of the work. The http://www.crystal-group.fr website is updated regularly by http://www.crystal-group.fr. Similarly, the legal notices may be changed at any time: they are nonetheless binding on the user who is requested to refer to them as often as possible in order to take note of them.
The purpose of the http://www.crystal-group.fr website is to provide information about all of the company’s activities. http://www.crystal-group.fr strives to provide on the http://www.crystal-group.fr website, information that is as accurate as possible. However, it cannot be held responsible for omissions, inaccuracies and deficiencies in updating it, whether they are due to itself or third-party partners that provide this information.
All of the information indicated on the http://www.crystal-group.fr website is given an indicative basis, and may change. Moreover, the information contained on the http://www.crystal-group.fr website is not exhaustive. It is given subject to changes having been made to it since being put online.
The objective is to provide a service that provides the best level of accessibility. The hosting company provides continuity of its service 24 hours a day, every day of the year. It nevertheless reserves the right to interrupt the hosting service for periods that are as short as possible, in particular, for the purposes of maintenance, improvement of its infrastructure, a malfunction of its infrastructure or if the Services generate traffic deemed to be abnormal.
http://www.crystal-group.fr and the hosting company may not be held liable in the event of a malfunction of the Internet network, telephone lines or computer and telephony equipment related, in particular, to network congestion that prevents access to the server.
http://www.crystal-group.fr is the owner of the intellectual property rights and holds the rights to use all the elements accessible on the website, in particular, the texts, images, graphics, logos, videos, icons and sounds. Any reproduction, representation, modification, publication or adaptation of all or part of the elements of the website, regardless of the means or the process used is prohibited, except with the prior written permission of: http://www.crystal-group.fr.
Any unauthorised exploitation of the website or of any of the elements that it contains shall be considered as constituting an infringement and shall be prosecuted in accordance with the provisions of Articles L.335-2 and following of the Code of Intellectual Property.
http://www.crystal-group.fr acts as the publisher of the website. http://www.crystal-group.fr is responsible for the quality and the truthfulness of the Content that it publishes.
http://www.crystal-group.fr may not be held liable for direct and indirect damage caused to the user’s equipment when accessing the http://www.crystal-group.fr website, and resulting either from the use of equipment that does not meet the specifications listed in point 4 or the appearance of a bug or an incompatibility.
http://www.crystal-group.fr may not also be held liable for indirect damage (such as the loss of a contract or the loss of opportunity) subsequent to using the http://www.crystal-group.fr website. Interactive spaces (ability to ask questions in the contact space) are available to users. http://www.crystal-group.fr reserves the right to delete, without prior notice, any content deposited in this space that contravenes the legislation applicable in France, in particular relating to the data protection provisions. If applicable, http://www.crystal-group.fr also reserves the right to seek the user’s civil and/or penal liability, in particular in the event of a message of a racist, offensive, defamatory, or pornographic nature, regardless of the media used (text, photography, etc.).
The Customer is informed of the regulations regarding marketing communications, the Act of 21 June 2014 for trust in the digital economy, the Computing and Freedom Act of 06 August 2004 as well as the General Data Protection Regulation (GDPR: No. 2016-679).
For Personal Data collected as part of the creation of the User’s personal account and his navigation on the Website, the Personal Data controller is: ICE EVENTS. http://www.crystal-group.fr is represented by Clarisse HELLERINGER, its legal representative.
As controller of the data that it collects, http://www.crystal-group.fr undertakes to respect the framework of the legal provisions in force. It is its responsibility in relation to the Customer to set out the purposes of its data processing and to provide its prospects and customers, from when it collects their consents, full information about the processing of their personal data and to maintain a register of the processing that reflects the reality. Each time that http://www.crystal-group.fr processes Personal Data, http://www.crystal-group.fr takes all reasonable measures to ensure the accuracy and relevance of the Personal Data in relation to the purposes for which http://www.crystal-group.fr processes it.
http://www.crystal-group.fr may processes all or part of the data:
• to prevent and fight computer fraud (spamming, hacking, etc.): computer equipment used for navigation, the IP address, the password (hashed)
• to improve navigation on the Website: login data and use
• to carry out optional satisfaction surveys on http://www.crystal-group.fr : email address
• to carry out communication campaigns (SMS', emails): phone number, email address
http://www.crystal-group.fr does not sell your personal data which are therefore used only where necessary or for statistical and analytical purposes.
http://www.crystal-group.fr shall not process, host or transfer Information collected about its Customers to a country located outside of the European Union or recognised as “not adequate” by the European Commission without first informing the customer. However, http://www.crystal-group.fr remains free to choose its technical and commercial processors provided that they offer sufficient guarantees in relation to the requirements of the General Data Protection Regulation (GDPR: No. 2016-679).
http://www.crystal-group.fr undertakes to take all necessary precautions to preserve the security of the Information and in particular that it is not communicated to unauthorised persons. However, if an incident affecting the integrity or confidentiality of the Customer’s information is brought to the attention of http://www.crystal-group.fr, the latter shall inform the Customer of it as soon as possible and communicate to him what corrective measures have been taken. Furthermore http://www.crystal-group.fr does not collect any “sensitive data”.
The User’s Personal Data may be processed by subsidiaries of http://www.crystal-group.fr and processors (service providers), exclusively to carry out the purposes of this policy.
Within the limits of their respective powers and for the purposes referred to above, the main persons likely to have access to the data of Users of http://www.crystal-group.fr are mainly the employees of our customer services department.
Regarding the users of an http://www.crystal-group.fr website, we collect the following data which are essential for the operation of the service, and which will be kept for a maximum period of 3 years after termination of the contractual relationship:
• Last name
• First name
• Email address
These data are retained for a maximum period of 3 years after the end of the contractual relationship
Whatever efforts are made, no method of transmission over the Internet and no electronic storage method is completely secure. We cannot therefore guarantee absolute security. If we learned of a security breach, we would warn the users concerned so that they could take the appropriate measures. Our incident notification procedures take account of our legal obligations, at both the national and European levels. We undertake to fully inform our customers of all issues regarding the security of their account and to provide them with all the information necessary to help them meet their own regulatory obligations as regards reporting.
No personal information about the user of the http://www.crystal-group.fr website is published without the user’s knowledge or exchanged, transferred, assigned or sold on any media to third parties. Only in the event of a purchase of http://www.crystal-group.fr and its rights would this enable the said information to be transmitted to the potential purchaser which in turn would be bound by the same obligation of retention and modification of in relation to the user of the http://www.crystal-group.fr website.
To ensure the security and confidentiality of the Personal Data and Personal Health Data, http://www.crystal-group.fr uses networks protected by standard mechanisms such as a firewall, pseudonymisation, encryption and passwords.
During processing of Personal Data, http://www.crystal-group.fr takes all reasonable measures to protect them against any loss, misuse, unauthorised access, disclosure, alteration or destruction.
The http://www.crystal-group.fr website contains a number of links to other sites, included with the permission of http://www.crystal-group.fr. However, http://www.crystal-group.fr cannot check the content of the websites thus visited, and accordingly will not accept any liability for this content.
Unless you decide to deactivate cookies, you agree that the website may use them. You may deactivate these cookies at any time, free of charge, using the deactivation possibilities that are offered to you and recalled below, but you should be aware that this may reduce or prevent accessibility to all or part of the services offered by the website.
A “cookie” is a small information file sent to the User’s browser and recorded on the User's device (e.g. computer, smartphone), (hereinafter “Cookie”). This file includes information such as the User's domain name, the User’s Internet service provider and the User’s operating system, as well as the date and time of access. There is no risk under any circumstances that Cookies will damage the User's device.
http://www.crystal-group.fr may process the User’s information about his visit to the Website, such as the pages viewed and the searches made. This information allows http://www.crystal-group.fr to improve the content of the Website and the User’s navigation.
If the User does not allow Cookies to be recorded on his device or in his browser, or if the User deletes those which are recorded there, the User is informed that his navigation and his experience on the Website may be limited. This could also be the case when http://www.crystal-group.fr or one of its service providers cannot recognise, for technical compatibility purposes, the type of browser used by the device, the language and display settings or the country from which the device appears to be connected to the Internet.
As the case may be, http://www.crystal-group.fr disclaims all responsibility for the consequences related to downgraded operation of the Website and any services proposed by http://www.crystal-group.fr, resulting (i) from the refusal of Cookies by the User (ii) from the impossibility for http://www.crystal-group.fr to record or view the Cookies required for their operation due to the User’s choice. For management of Cookies and the User’s choice, the configuration of each browser is different. It is described in the browser’s help menu, which will inform the User how he can modify the browser in line with his wishes regarding Cookies.
At any time, the User can choose to express and modify his wishes regarding Cookies. http://www.crystal-group.fr may in addition use the services of external service providers to help it collect and process the information described in this section.
Finally, by clicking on the icons dedicated to the social networks Twitter, Facebook, LinkedIn and Instagram contained on the http://www.crystal-group.fr Website or in its mobile application and if the User has accepted Cookies being recorded by continuing his navigation on the Website or the mobile application of http://www.crystal-group.fr, Twitter, Facebook, LinkedIn and Instagram may also record cookies on your devices (computer, tablet, mobile phone).
These types of cookies are recorded on your devices only provided you give consent by continuing your navigation on the http://www.crystal-group.fr Website or mobile application. At any time, the User may nevertheless change his consent to enable http://www.crystal-group.fr to record this type of cookie.
Article 9.2. INTERNET TAGS
http://www.crystal-group.fr may occasionally use Internet tags (also called “tags”, or action tags, one pixel GIFs, transparent GIFs, invisible GIFs and one by one GIFs) and deploy them using a specialist partner of Web analyses that may be located (and therefore storing the corresponding information, including the User’s IP address) in a foreign country.
These tags are placed both in online advertisements that allows Internet users access to the Website, and on the latter’s various pages.
This technology allows http://www.crystal-group.fr to assess the visitors’ responses in relation to the Website and the effectiveness of its actions (for example, the number of times a page is opened and the information viewed), as well as the use of this Website by the User.
The external service provider may collect information about visitors to the Website and other websites thanks to these tags, compile activity reports about the website for the attention of http://www.crystal-group.fr, and provide other services relating to the use of the latter and of the Internet.
Any dispute in connection with the use of the http://www.crystal-group.fr website is subject to French law. Apart from cases where the law does not allow it, exclusive jurisdiction is assigned to the competent courts of Bobigny